Hyster enjoys a unique relationship with our clients. We attempt to produce total customer satisfaction created through world class manufacturing. Our goal is to foresee the needs of each customer along with deal with them with forklifts which provide the performance, the reliability and the value that they need.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both on line and in the field. We have more than 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machinery are subjected to environmental, virtual and physical tests, so as to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality Every Time
To initiate quality from the start, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage production flow. The MES coordinates line activities like for example part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold each and every worker responsible for consistent quality, together with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster offers a huge variety of features. The company has remained fully devoted to its key focus on both quality and safety, on being innovative each time, and by offering several of the best material handling equipment on the market. These are just a few of the reasons why the corporation has become a leader in the industry.